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We try our best to deliver the exact product as seen in the photographs or as requested, but at times due to the season and availability, substitution may occur.

The availability of some online flowers is subject to seasonal conditions and unpredictable weather conditions. Also, flowers may be limited to some areas only. Specific flower varieties or colors may not be available for sending on a specific day. Due to volume constraints, some gift products may not be available for time of order. In this event, we will deliver a second choice of similar flowers and container of equal value and beauty.

Don’t worry. Every effort will be made to maintain size, shape and overall color schemes of an arrangement, but there may be some variance due to designer interpretation.

In single variety arrangements, variety will take preference over color. In case of non-flower products, we will deliver a product of similar value and quality. Rest assured, our goal is to give you complete customer satisfaction and to provide an arrangement of equal value and greater satisfaction.